Terms and condition

Welcome to Lunaris. By accessing or using our website and services, you agree to comply with the following Terms & Conditions. Please read them carefully.

1. Acceptance of Terms

By using Lunaris’ website, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions. If you do not agree, please do not use our website or services.

2. Use of Website

  • You agree to use the website for lawful purposes only.
  • You must not use our website to transmit harmful, unlawful, or offensive content.
  • We reserve the right to suspend or terminate access for users who violate these terms.

3. Product Information

  • Lunaris makes every effort to display product information accurately, including pricing, images, and descriptions.
  • Product colors and appearances may slightly vary due to screen settings or lighting conditions.
  • Prices and availability are subject to change without prior notice.

4. Orders and Payment

  • Orders placed on the website are subject to acceptance and availability.
  • Payment must be made through secure payment gateways provided on the website.
  • Lunaris reserves the right to cancel or refuse an order if there is any discrepancy or suspected fraud.

5. Shipping & Delivery

  • Shipping and delivery timelines are estimates and may vary due to unforeseen circumstances.
  • Lunaris is not responsible for delays caused by courier services, natural disasters, or other events beyond our control.
  • Customers are responsible for providing accurate shipping information.

6. Returns, Refunds & Exchanges

  • Returns, refunds, and exchanges are governed by our Return & Exchange Policy.
  • We reserve the right to refuse returns that do not comply with the policy.

7. Intellectual Property

  • All content on the website, including logos, images, text, and designs, is the property of Lunaris.
  • You may not reproduce, distribute, or use any content for commercial purposes without written consent.

8. Limitation of Liability

  • Lunaris is not liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our website or products.
  • Our liability is limited to the purchase value of the product in question.

9. Privacy

  • Your personal information is handled in accordance with our Privacy Policy.
  • By using the website, you consent to the collection and use of your data as described in the Privacy Policy.

10. Changes to Terms

  • Lunaris may update these Terms & Conditions at any time without prior notice.
  • Changes will be effective immediately upon posting on the website.
  • Continued use of the website constitutes acceptance of updated terms.

11. Governing Law

  • These Terms & Conditions are governed by the laws of India.
  • Any disputes arising from these terms or use of the website shall be subject to the exclusive jurisdiction of courts in Surat, Gujarat.

12. Contact Us

If you have questions about these Terms & Conditions, please contact us:

Email: care.lunaris@gmail.com

Phone: +91 7600797966

Address: D-3, Shivbhumi Campus, Beside GJ-5 Dosa, Near Sarthana Police Station, Sarthana, Surat, Gujarat 395006